Refund and Returns Policy
RETURN POLICY
Due to the sensitive nature of research materials, all sales are considered final once an order has shipped.
For safety, quality assurance, and compliance reasons, 4-LD Peptides does not accept returns on any product that has been opened, used, altered, reconstituted, tampered with, improperly stored, or removed from its original packaging.
DAMAGED OR INCORRECT ORDERS
If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery with:
- Your order number
- A description of the issue
- Clear photos of the product, packaging, and shipping materials
Eligible damaged or incorrect orders may be reviewed for replacement, store credit, or refund at the discretion of 4-LD Peptides.
SHIPPING ISSUES
4-LD Peptides is not responsible for packages that are lost, stolen, delayed, misdelivered, or damaged due to carrier handling once the package has been transferred to the shipping carrier.
Customers are responsible for providing accurate shipping information at checkout. Orders shipped to an incorrect address provided by the customer are not eligible for refund or replacement.
CANCELLATIONS
Orders may be canceled only if they have not yet been processed or shipped. Once an order has entered fulfillment, cancellation is no longer guaranteed.
REFUNDS
Approved refunds will be issued to the original payment method when possible. Processing times may vary depending on the payment method and financial institution.
REFUSED SHIPMENTS
Packages refused by the customer may be subject to return shipping costs and restocking fees, if applicable.